What is the focus of business ethics in product/service management?

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The focus of business ethics in product/service management centers on ensuring customer awareness of safety and health information. This reflects the commitment of organizations to protect consumers by providing accurate and clear information about the products and services they offer. Ethical practices involve being transparent about potential risks, product safety standards, and health implications, enabling customers to make informed decisions. Prioritizing customer safety not only builds trust but also aligns with legal and moral obligations that businesses have towards their consumers.

Additionally, while maximizing sales revenue, reducing production costs, and improving competitive pricing strategies are critical business objectives, these goals should not take precedence over ethical considerations. Ethical product management emphasizes responsibility, integrity, and the importance of prioritizing customer welfare alongside achieving business success. This holistic approach fosters long-term customer relationships and enhances the overall reputation of the brand.

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